Data Protection

Bk991 Privacy Policy

The security of your personal information is our top priority. What we collect, how we use it, and how we keep it safe — all of it is clearly outlined here.

Last Updated: January 1, 2026

Our Core Privacy Principles

The six core principles bk991 follows to protect your data.

SSL Encryption

All your data is protected with 256-bit SSL encryption. No third party can access your information.

No Sale of Data

Bk991 never sells your personal information to any third party. Your data is used solely to provide services to you.

Your Control

You have the full right to view, correct, or delete your information. Submit a request to support at any time.

Secure Data Storage

Your stored data is protected by server-level firewalls and anti-intrusion systems.

Transparent Cookie Policy

We are transparent about which cookies we use and why. You can disable all non-essential cookies at any time.

Marketing Controls

If you opt out, we will not send you any promotional messages. You can turn off notifications at any time from your account settings.

Welcome to bk991. This Privacy Policy This document represents a transparent data agreement between the bk991 platform and its members. By using our website or creating an account, you agree to this policy. Please read it in full before getting started.

Bk991 believes that every user's personal data belongs to them. We collect only the information necessary to provide our services and store it with the highest level of security. This Privacy PolicyAt -, we are upfront about everything — what information we collect, why we collect it, where it is stored, and what rights you have.

This policy may be updated at any time. For significant changes, you will be notified via your account email or a platform notification.

1What Information We Collect

When you create an account and use bk991's services, we collect various types of information from you. This data falls into two main categories — what you provide directly and what is collected automatically.

Information You Provide Directly:

  • Full name and date of birth (for age verification)
  • Mobile number and email address
  • Current and permanent address
  • National ID or passport number (for KYC verification)
  • Payment account details such as bKash, Nagad, or Rocket number
  • Your messages and attachments submitted when contacting support

Information collected automatically:

  • IP Address & Device Type
  • Browser and operating system information
  • Pages visited on the platform and time spent
  • Gaming Activity & Transaction History
  • Cookies & Session Data

We never store your full bank card number or CVV. All payment processing is handled through a fully encrypted gateway.

2How Your Information Is Used

Bk991 uses your information only for specific, legitimate purposes. We never use your data for unnecessary or unauthorized activities.

Purpose Data Used Legal Basis
Account Management Name, email, mobile number Contractual Requirement
Payment Processing Payment information, KYC data Legal Obligation
Fraud Prevention IP, Device & Transaction Logs Legitimate Interest
Customer Support Contact details, messages Contractual Requirement
Promotional Messages Email, Mobile Your Consent
Legal Compliance All relevant information Legal Obligation

We use your information to improve the platform experience, test new features, and monitor your gameplay patterns to promote responsible gaming. In no case is your information used beyond its original purpose.

3Who Your Information Is Shared With

Bk991 never sells your personal information. However, in certain limited circumstances, it may be necessary to share data with trusted partners.

  • Payment Processor: Only the information necessary to complete transactions is shared with payment partners such as bKash, Nagad, and Rocket.
  • KYC Verification Service: Your information may be shared with licensed verification agencies to confirm your identity.
  • Legal Authorities: If a legal order is received from a court or regulatory authority, the required information will be provided.
  • Technology Service Provider: Limited information may be shared with trusted technology companies providing server, cloud, and analytics services.
  • Game Providers: Gameplay data may be shared with the relevant provider, but personal identification details will not.

Bk991 never sells or rents your information to advertisers or marketing companies. This is a non-negotiable policy.

4Cookie Policy

Bk991 uses cookies on its website to enhance your experience. Cookies are small data files stored in your browser that help the website remember your preferences and session.

  • Essential Cookies: Required for login sessions and security. These cannot be disabled.
  • Functional Cookies: Remembers your language, theme, and preference settings.
  • Analytics Cookies: Used to understand which pages on the platform are most frequently visited.
  • Marketing Cookies: Used to show you relevant promotions. You can turn these off at any time.

You can delete or block non-essential cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of some services.

5Data Protection Measures

Bk991 your Privacy Policy We apply industry-leading technical and administrative safeguards to ensure your data is protected. Our key security layers are outlined below.

  • TLS/SSL 256-bit: All data transfers between the server and users are fully encrypted.
  • Two-Factor Authentication (2FA): Adds an extra layer of security to your account.
  • Firewall Protection: Advanced server-level firewalls prevent unauthorized access.
  • Regular Security Audits: A third-party specialist team conducts security audits every quarter.
  • Data Backup: Regular backups of all data are stored securely.
  • Staff Training: Our team receives regular training on data protection.

In the event of a security breach, bk991 will notify affected users within 72 hours and take all necessary steps.

6Your Rights

Every bk991 member has the following rights regarding their own data. Contact our support team to exercise any of these rights.

Right to Access Information

You can request to see what information we hold about you.

Right to Rectification

You may request corrections to any information that is inaccurate or out of date.

Right to Erasure

You may request deletion of your information once certain conditions are met.

Right to Object to Processing

You may object to your information being used for specific purposes.

Right to Portability

You can export your data in a standard format.

Restriction of Processing

In certain circumstances, you may request a temporary pause on the processing of your information.

7Child Protection

Bk991 takes a strict stance on protecting minors' data. Our services are strictly for users aged 18 and above.

  • We do not knowingly collect personal information from anyone under the age of 18.
  • If any minor's account comes to our attention, it will be immediately suspended and all associated data will be deleted.
  • If parents have any concerns, they can reach out to our support team — we will take prompt action.

8Third-Party Links & Services

Bk991's platform may integrate certain third-party services such as game providers or payment gateways. These services have their own Privacy Policy and are outside the control of bk991.

  • We recommend reading the privacy policy of any third-party service before using it.
  • Bk991 is not responsible for any data breaches caused by third parties.
  • We work only with verified and trusted partners.

9Data Retention Period

Bk991 does not retain your information longer than necessary. Once the purpose for which it was collected has been fulfilled or the legally required retention period has expired, your data is permanently deleted.

  • Account Information: For the duration your account is active and up to 5 years after closure.
  • Transaction Records: Retained for up to 7 years in accordance with financial regulations.
  • Customer Support Messages: Up to 2 years after the issue has been resolved.
  • Log & Analytics Data: Automatically deleted after a maximum of 1 year.
  • KYC Documents: 5 to 10 years, as required by law.

If you request account closure, we will permanently delete all your data within the specified timeframe unless we are legally required to retain it.

10Privacy Policy Updates

Bk991 reserves the right to Privacy Policy reserves the right to update. We are always committed to maintaining full transparency.

  • You will be notified at least 7 days before any significant changes via email or a platform notification.
  • The date of any changes will be shown in the "Last Updated" section at the top of this page.
  • Continued use of the platform after any changes constitutes acceptance of the updated policy.
  • If you do not agree to the updated policy, you will have the option to close your account.

11Contact Us

This Privacy Policy For any questions, complaints, or requests regarding the above, please contact our Data Protection team.

  • Email: [email protected]
  • Live Chat: Click the chat icon in the bottom-right corner of the platform.
  • Response time: typically within 1–4 hours, 7 days a week.

Requests for data deletion or export will be completed within 30 business days. Complex cases may require an additional 30 days.

Join a Safe & Trusted Platform

Your information is fully secure at bk991. Our strict privacy policy and advanced security measures give you complete peace of mind at every step. Join now and enjoy the best gaming experience in Bangladesh.

বাংলা