Bk991 Terms and Conditions

Welcome to bk991. This terms and conditions document constitutes a legal agreement between bk991 and its users. By visiting our website, creating an account, or using any of our services, you automatically agree to this Terms and Conditions you will be considered to have accepted. Please read the entire document carefully before using the platform.

1General Terms & Conditions

Bk991 is an internationally licensed online gaming platform operated specifically for users in Bangladesh. This Terms and Conditions Sets out the rights and responsibilities of users and the rules governing the operation of the platform.

• Bk991 reserves the right to amend these terms and conditions at any time.
• Continued use of the platform after any changes will be considered acceptance of the updated terms.
• These terms are available in both English and Bengali; in the event of any conflict, the Bengali version shall prevail.
• Bk991 reserves the right to suspend or terminate any user's account if there is evidence of a terms violation.

2Account Register

To register on bk991, you must complete the sign-up process with accurate and complete information. Registering with false information is strictly prohibited and may result in penalties.

• Only one account per person is permitted.
• The name, address, and mobile number provided at registration must be accurate and truthful.
• Keeping your account password confidential is entirely the user's responsibility.
• Transferring or sharing your account with anyone else is strictly prohibited.
• Withdrawals cannot be processed until KYC (Know Your Customer) verification is complete.
• If an account is registered with false identity information, the entire account balance will be forfeited.

After creating your account, a verification message will be sent to your email or mobile number. Some features may be limited until verification is complete. Overall, the registration process on bk991 is simple and can be completed in just a few minutes.

3Age & Eligibility

Bk991 strictly ensures that only adults may use the platform. Keeping minors away from gaming is part of our social responsibility.

• You must be at least 18 years old to use bk991.
• You may be required to provide a national ID card, passport, or birth certificate as proof of age.
• If an account is created with a false age, all funds in the account will be forfeited.
• Allowing minors to use an account will result in legal action.

4Deposits & Withdrawals

Deposits and withdrawals on bk991 are easy via bKash, Nagad, and Rocket. All payment transactions are processed through secure, encrypted channels.

• Minimum deposit: BDT 500 (five hundred).
• Minimum withdrawal: BDT 1,000 (one thousand).
• Maximum daily withdrawal: BDT 200,000 (two hundred thousand).
• Withdrawals are typically processed within 1–3 business days.
• Withdrawals are strictly prohibited without KYC verification.
• Bk991 may request additional information for any suspicious transactions.
• Depositing or withdrawing through a third party's account or under someone else's name is strictly prohibited.

5Bonuses & Promotions

Bk991 offers a variety of bonuses and promotions for both new and existing members. Each bonus comes with its own terms and conditions, which must be read before claiming.

• Welcome Bonus: A bonus of up to 150% is available on your first deposit.
• Wagering requirement: To withdraw bonus funds, you must complete a specified number of wagers (typically 20–30x).
• Bonus Validity: Each bonus must be used within 30 days of being claimed.
• Multiple bonuses cannot be used simultaneously.
• Certain games may be restricted when playing with bonus funds.
• Bk991 reserves the right to modify or cancel any bonus offer.
• Any attempt to claim bonuses fraudulently will result in account closure.

6Gaming Rules

All games on bk991 are conducted fairly and transparently. Our games are certified by international RNG (Random Number Generator) standards, ensuring every outcome is completely random and unbiased.

• Any attempt to manipulate game outcomes will result in permanent account closure.
• The use of bots or automated software is strictly prohibited.
• Bk991 reserves the right to void any winnings resulting from a technical error.
• A maximum bet limit per game session applies.
• In Live Casino games, the dealer's decision is final.
• In Sports Betting, results will be announced once the match is over.

Our game providers include Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, and many more. The individual terms of each provider's games also apply.

7Responsible Gaming

Bk991 is firmly committed to responsible gaming. We want every member to enjoy gaming as entertainment, not as an addiction. To that end, bk991 has put in place a number of protective measures.

• Deposit limit: You can set your own daily, weekly, or monthly deposit limits.
• Self-Exclusion: You can temporarily suspend your account for a set period whenever you choose.
• Reality Check: You will be reminded at regular intervals of how long you have been playing.
• Cooling-off period: A 24-hour break option is available.
• If signs of gaming addiction are identified, our support team will actively step in to help.

8Account Closure & Suspension

Bk991 may temporarily suspend or permanently close your account for any of the following reasons:

• Violation of any clause in these terms and conditions.
• Registering with false or fake information.
• Operating multiple accounts.
• Bonus abuse or system manipulation.
• Involvement in money laundering or any other illegal activity.
• Use of a third party's credit/debit card or bank account.

You can also request to close your account at any time by contacting our support team. It is your responsibility to withdraw any remaining balance before the account is closed.

9Privacy & Data Protection

Bk991 takes the security of your personal information very seriously. All data submitted on our platform is protected by SSL 256-bit encryption.

• Your personal information will never be sold.
• Information may be disclosed to authorities when required by law.
• You will be informed in advance if your data is ever shared with a third party.
• Browsing data is collected in accordance with our cookie policy.
• You have the right to request correction or deletion of your personal data.

10Dispute Resolution

If any dispute arises between bk991 and a user, please contact our customer support team first. We always prioritize a friendly resolution.

• Deadline for submitting a dispute: within 30 days of the issue occurring.
• The support team will provide an initial response within 48 hours.
• Complex disputes may take 7–14 business days to resolve.
• If a resolution cannot be reached through support, the matter may be referred to an international gaming arbitration body.
• In all disputes, bk991's system logs will serve as the final evidence.

11Right to Modify Terms

Bk991 reserves the right to update these terms and conditions, in part or in full, at any time. Users will be notified of significant changes via email or through the platform.

• Users will be notified at least 7 days before any changes take effect.
• Continuing to use the platform after changes are made will be deemed acceptance of the new terms.
• If you do not agree to the new terms, you will have the option to close your account and withdraw your balance.

12Contact

If you have any questions about these terms and conditions, please get in touch with us. Our support team is available in English 24 hours a day, 7 days a week.

• Email: [email protected]
• Live Chat: Click the chat icon in the bottom-right corner of the platform.
• Response time: typically within 1–4 hours.